Frequently asked questions
When is The U open?
The u is available for events every day from 7am-midnight. Contact US DIRECTLY for rental rates after midnight. On days when we do not have events scheduled, our business hours are Monday, wednesday, Thursday 3pm -7pm, and SATURDAY from 10am-1pm.
What’s the capacity for The U?
MAX legal capacity for an event at The U is 98 standing and 85 seated.
Do I need to hire an event planner or Coordinator?
No an event planner/coordinator is not required, but you are more than welcome to hire one.. We pride ourselves on providing an elegant space that will enhance any event and we are always here to help.
Can I bring in outside catering?
At Events At The U, we have an open-vendor policy. You are able to bring in any vendor that you would like, including the caterer of your choice, with no restrictions. The one exception to the open-vendor policy is that you must use The U’s recommended bartender.
Are there any restrictions on decorations?
There are no décor restrictions except no drilling, stapling, or hammering of any kindi is permitted. No tape on the stair banister or walls. No hanging anything on the walls. We are pretty flexible on décor elements brought into The U as long as they don’t hurt the property in any way.
What is your alcohol policy?
If you are planning on serving alcohol at your event, the u has an in-house alcohol program to help serve your event. The u’s bartender is required to serve and control all alcohol at the u’s event venue. See the price list for rate packages.
How do I book my event?
bookings can be done in person at the building, or over the phone, or online. For payment plan options, please make your reservation at the building or over the phone with one of our representatives
Do I need to bring a DJ?
Feel free to bring a dj or bring your own playlist. The U offers an entertainment package (strobe lights, fog machine, 4 -12 inch loud speakers, 1- 18 inch subwoofer, 10 channel mixer, and a wirelessmicrophone) at an additional cost.
Can I come take a tour?
Yes! We would love the opportunity to show you the venue and discuss the details of your event. Tours are by appointment only.
What is your cancellation policy?
All sales are final. Once you are booked there is no refund of money upon cancellation or rescheduling. If you need to cancel and if your event is more than 90 days away and paid in full, we can issue you a building credit. Building credits must be activated within 365 days from the day that you made your initial booking. This applies regardless of when your initial event date was scheduled or how far out you cancelled. Your building credit is only valid for 365 days from the date that you made the original booking.
Do you offer payment plans?
Yes, we offer payment plans and we are happy to work with you. An initial deposit is due at the time of booking and you have the option to pay in full or to set up a monthly payment plan. For specific information, please contact the building directly. If you are booking within 3 months of your event, full payment is due at the time of booking.
What's included with each reservation?
When you book your event at The U, the rate includes venue and wireless internet. The following event essentials are available at an additional cost: tables, chairs, linens in black or white, candleholders, columns, backdrop, and much more.
Do you provide any furniture?
The venue does come with 4 large size cushion chairs and 2 small tables. We also have the following items for rent: 6’ banquet tables, 65 chiavari chairs, 30” round bar tables, black bar stools.
Do you have a catering kitchen?
The U provides a prep space that features a sink, refrigerator and counter space. We also provide ice the use of a warming cabinet for food as needed, but we are not equipped with a stove or oven and do not allow any cooking of any kind on premises. Caterers should be prepared to bring the food in hot boxes to keep it warm for your event.
Can we bring in food from home or do a potluck?
You and your guests are welcome to bring in your own food including homemade items if you would like. Please note that the u does not provide plates, napkins, flatware or wait staff.
Are animals allowed?
With the exception of service animals, we do not allow animals.
Do you allow candles?
No. Open flames are not allowed anywhere in the building.
Am I responsible for clean up?
The U will clean the space before and after your event; sweeping, mopping, detailing the bathroom, and taking care of any necessary repairs. In order to get your full security deposit back, you (or your caterer) must complete the following break down procedures immediately following your event:
- All items brought in and used the day of our event must be removed from the premises by the end of your rental time. You are not permitted to leave anything on site after the contracted end time.
- The U tables and chairs must be cleaned and nd stacked against one wall in the main space.
- The space will be delivered clean and at the end of your event we expect it to be given back in a neat debris free condition. Broom swept, trash contained and thrown away is all that is necessary.
Can I come in early to decorate?
You are allowed access the venue when your time block starts, so if you know you will be needing extra time to decorate, make sure you include your decorating time in whatever time block you choose.
Will The U’s staff set up my décor if i drop it off?
We appreciate the vision and individuality that you bring to your event, and we don’t feel that it would be appropriate for our staff to set up such personal items. For that reason, we think it’s best that you have someone who is close to you and has been involved with your creative process come in and set up your personal items during your time block. Don’t worry though—we will have all of your rented tables, chairs, linens and décor (rented from The U) set up and ready to go when you arrive!
Are there any items not permitted at the premises?
No confetti, rice, fireworks, propane, or grilling allowed. No weapons of any kind. No drugs.